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HELP my driver is not working android tethering Fig Phone what can i do?

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by will.f.s.830125

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I bought a fig phone and it is not letting me tether or hotspot. can it be changed or turned back on? it's an android 11 system. i can search and see that its there just unable to select it to make changes. i finally got it to link with my pc and now i'm tired of not being able to use my data i'm paying for. serious responses please. i am just recently released from incarceration and i am 18 years behind on tech. thank you so much for any help you can provide.

3 replies

by Wizard57M-TR

Some cellular providers will have data, but only using the cellphone itself. It may be an extra billing charge to enable hotspot availability. My provider is like that with my current plan, I have data, but hotspot is not included.

by birdmantd edited

From my experience, tethering and hotspot must be enabled by the cellular carrier and you cannot enable it on your own. Does your carrier recognize the make/model of the phone. Some features must be provisioned/enabled by customer service. You mentioned your Fig Phone, but not the exact model or who your carrier is. Prepaid or postpaid? Used in the US or another country?

by kees_b

First question: if you put your SIM-card into another phone (try one from a friend or family member) does it work then?

If yes, it's the phone. Contact the shop where you bought it or the the maker (fig).
If no, it's the carrier. Contact their customer service. They might be able to activate it, but maybe you need another subscription for that.

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