6 replies
by rproffitt Accepted solution
If your old headset works correctly then the new headphone is defective.
I might change my answer if I had all the makes and model numbers but I'll try with what was told first.
by cruckstalkf Accepted solution
by rproffitt Accepted solution
Let you have either settings, connections or hardware problems. The model numbers and PC details are missing so I can't tell you much more here.
Some PCs had a jack for the sound out and another for the microphone (input to the PC.) Newer PCs use the new single jack for combo mic+headphones. YOU have to know what your PC is equipped with as I can't guess (see above why.)
by cruckstalkf Accepted solution
by bob.b Accepted solution
by rproffitt Accepted solution
Time to unplug whatever is connected from the case to the motherboard regarding audio. That area has been trouble since the PC rolled out (decades ago.)
While I could work this on a bench, we don't have that here and must work within the limitations of what we can do in the forum.
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