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Help with Fixing Google's Gmail

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by borginva

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I know BETA is not very good but things are so and so with Gmail right now. My BIGGEST complaint is that no one contacts me back for help. I post message after message, leave vopice mail after voice mail, and I get no help whatsoever. I am hoping someone here can help me shed some light on this issue.
I use Outlook 2003. Email has been fine up until the other day. Email will not be sent out. I try to do it form the Gmail website itself and it still fails. My Outlook test messages work from TOOLS. I know it is not on my end.

Outlook tells me:
Task 'NAME' - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

Google's own website tells me:
Oops, sorry try again later.

Can someone please shed some useful light on the subject? My settings have always been what their site says to be for the past year using their 995 and 465 ports.

I am ready to leave their free email service because I get no support from them whatsoever! Plus, when I post a message to them that email is unuseable, a stupid auto thing sends me an email to reply with more info. I hate non-human contact!

If you can help, please let me know.

14 replies

by josh

When Gmail Beta first came out, I got invited, so i took the invitation so that way i could seriously test the service. At the time, no one was offering free email with that amount of space, so i wanted to see what would happen if i filled up my mail box. So I got on my mail server and sent 1000 messages with 1MB attachments. Then I checked my email via www.gmail.com and that is when the website gave me the "oops, sorry tryt again later" in a red Box in the left hand corner. So i emailed gmail tech support and informed them of my doings, it took them 3 months before my gmail account was fixed and working WITH all the emails and attachments. What i suspect is happening is that somehow your account got labled as spam and they are stopping your access from authentication.
So i would email their tech support on your account, there is nothing wrong with your machine, it is all on their end...

by borginva

Sorry. I ahve sent them one pissed off note after another. 20 total in 2 days off their website and, of course, I only get non-human responses to reply back with more info if their FAQs not help. I can not get any actual help from anyone there and I left one polite vm today and then one nasty one. I am so frustrated with this.

by 3xp3rt

It?s seam to be a server problem, what can bee temporary, (one-two days).
Try again today and tomorrow, if the problem persist, must appear some solution in Google?s site. There are problems what you can anticipate in free services.

by borginva

Free service I understand but they should still post some help. I been unable to use email since Monday. All of the sudden it stops working even through their own site.

by josh

I can access my gmail account fine right now and have been all day...

by borginva

I am exactly that and have been all year on all 7 accounts. All 7 will not work through Outlook or their own Gmail site. I still have not heard back from any human over there and I have been unable to use email since Monday early morning.

by borginva

Nothing in their messages helped me. Actually today, 1/20/06, it all started working again after several fights with them over the phone.

by borginva

Oh it has been. Been working 95% of the time fine since summer. Nothing wrong on my end if their own website will not send mail. After a threat with the BBB, they had a human respond back finally but with a pointless email.

by borginva

Gmail is all of the sudden working after my many complaints to them and a little mention of the 3 letters "BBB". I got some HUMANS to write back but they gave very poor answers. Then, after replying back on a different email I had to create elsewhere a few times with more YELLOW in CAPS, Gmail started working. I do not know when since Monday but I happen to found out it works by sending mail out and I forgot to change my outgoing email, and it was sent out via Gmail and it was sent completely. After a few tests, email seems to be working.
Reguardless how long it works, it will no longer be my primary. However, this proves my point I been telling people for years. I never settle! I will MAKE people respond to me one way or another, from reporting to the BBB to marching right into their offices. I make sure I get results with vendors, the phone company, Brinks, anyone that I have some acocunt with, ESPECIALLY when it comes to my money, they better be open 24/7. When I call at 501p on Friday, someone had better answer the phone because if not.... well, just ask the RMV (or DVM whoever they want to call themselves) what I had to do to make them work with me after hours and with a HUMAN. I never settle with these people!

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