Software

Ask something
Question Locked

Hi

0 helpful
8 replies

by cristy7000

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

I'm Marian, I need help, someone is playng with me, is the four yahoo messenger I make, and all the time someone change my password:(((
I can't change forever, I need help to recover my password, someone help me???? :((
Thank

8 replies

by mr.wiz

Contact Yahoo support, their e-mail address and contact instructions are on the webpage. If this really is your account, they'll be able to reset your password for you.

by mr.wiz

doesn't it. I wonder how that is really happening.

by w2ktechman

then I doubt it. Maybe a case of Caps lock?
or a failing keyboard

by tony hopkinson

could go out of their way to do it. Seems it bit pointless though.

An intensive look in to security required, if that is what's happening.

by bhatnagar_nitin9

when you created 4 accounts, within what time did you observe your password changed?
If it's instantaneous then it's definitely some kind of keylogger or virus doing this thing on your computer. If it's not instantaneous and happens in hours or days then it's the work of some person who knows you well and your password hint question in yahoo with which he/she can know your password.
In the former case, try checking for viruses and keyloggers. for keyloggers, you can use HiJackThis.exe or Spybot destroy. Try googling them and hopefully they will solve your problem.
If it's the latter case, then you need to change your password hint question and put a difficult one, when you open your account.
You may contact Yahoo customer support as well in this case.

by w2ktechman

like maybe a key is sticking, or the keyboard controller is failing

This discussion is closed to new replies.