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HP 4300c Scanner Issues:

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by peejay

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Hello,
I just purchased an HP 4300c Scanner for a co-employee's PC. She is running Win98. I had tons of problems getting it to work. First, I installed the software with the USB drivers. It acted like it worked, but then when I wanted to run the software later, I was told in an error message very simply that "You do not have enough memory." This wasn't a blue screen, it was just an error box that simply stated that I didn't have enough memory. Well, I checked my memory and I had 5 GB free. I uninstalled the software and reinstalled it using the drivers for the parallel port. This time no problems and everything worked fine for about a week. Well, the co-employee decided to move everything around on her desk and when she re-hooked everything back up the scanner stopped responding. I checked all of the possible connections and they were correct. I need help. Please respond A.S.A.P. Thanks

P. J. Peterson

3 replies

by bv2

Well, for starters, when it said you didn't have enough memory, I imagine it was referring to physical memory, not the swap file memory on your HDD. Since the reinstalltion of the software worked the first time, I would try it again, making sure that the scanner is plugged securely into the computer via parallel port, and that the scanner is unlocked.

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