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HP Printer Font Problem

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by susu Jun 20, 2002 last reply Jul 21, 2002

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I am having a problem with an HP LaserJet 5000n printing from MS Word. In some cases, bullets in the document (that appear as round dots on screen) appear as "ξ" on the page. (That's the small Greek letter Xi, for anyone that is interested.) Ifthey print to another printer of the same model, shared from the same NT server, this does not happen.

7 replies

by still_learning Jun 20, 2002

Are you installing the printer locallly or from the server or both? It sounds like you have two different versions of the printer driver for the HP5000n, depending on how you installed the printer, you may be using an old driver or an incorrect one.Check the driver versions and reinstall if necessary. Hope this helps.