Software

Ask something
Question Locked

hp printer/install cd

0 helpful
4 replies

by osbert50

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
I have a psc2355 HP printer that came with an installation cd;that I purchased 2 years ago.The product works fine;good quality.My issue is with the original install features;including HP print/photo Manager utility.When attempting to re-install the printer;I recieve the following msg."1% is not a valid percentage of win32;the dlls then stop installing;cleans up;and I download the HP website drivers that only give me the basic function formating??? I've looked at different solutions and tried a few;question others.Where can I get a download of the original dlls.I'm not sure how to get past the 1% percentile of the download????

4 replies

by mr.wiz

from HP. That's probably the easiest way to get back what you want.

by thechas

I suspect that there is nothing wrong with your CD. What you have is a Windows Service Pack or software update incompatibility.

Not to say that a new software CD would not correct your problem. I see on the HP driver page for your printer that the driver CD you can order is dated July 2006.

You can also download some of the applications and some patches. Including a patch for an installation error.

Chas

This discussion is closed to new replies.