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HPIZ311 Popup

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by thinkingwishfully

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Hi,

I am having trouble with my PC. Every time I open either Internet Explorer, My Computer, My Documents or other similar application, a small box pops up. Its title it 'HPIZ311' and it says 'Please Wait While Windows Configue HPIZ311.' If I don't hit cancel before it loads, another box pops up that says 'Internal Error 2908.' I have to click OK about twenty times before it goes away, but it is so frustrating. Does anybody know what the problem is, or if I am asking in the wrong place, could you point me in the right direction?

Thanks!

5 replies

by saihib

In my experience, any error message with HP in it usually has something to do with Hewlett-Packard. You also don't mention which OS you're running or hardware configuration. More info please.

by thinkingwishfully

I am running Windows XP. I am not sure about Hardware Configuration, I am new to this. Would uninstalling my HP hardware (printer/scanner) do the trick?

by willcomp

Check for viruses, adware, and spyware. As I recall, that file name is used by an adware program.

If you do not already have anti-virus software, download and install AVG Free available at grisoft.com.

For adware/spyware removal, I recommend:

Ad-Aware SE - available at download.com
Spybot - also available at download.com
Microsoft anti-spyware beta at microsoft.com.

If these don't cure problem, post back and we'll take it from there.

Dalton

by willcomp

Upon reflection, may well be an HP file. Search for file and see where it resides or check startup items in msconfig and see where file is started from. If an HP software folder, you have your answer.

by rcom

The error is from your HP all in one. You can try uninstalling the software using "Add Remove Programs" from the control panel and uninstall the printer driver.

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