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I have a user who goes to the default page of www.msn.com. However, whenever he tries to click on any news link that routes him to www.msnbc.com he gets the following error: Microsoft Internet Explorer has encounted a problem and needs to close. Send Error Report - Don't Send. Also, in the Event Viewer he get both Event ID's 1000 & 1001. Source Microsoft Internet. I have ran the sfc utility and have rechecked all his service packs and security patches. All other news type of websites work ok. No one else in the organization is having this issue, so it is related to his device. Any ideas on how to fix this problem. Thank you in advance