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IE5 can't get to secure sites

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8 replies

by don christner

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On Win95 system, IE 5.01 SP2 128bit security with all of the updates one of my users can not get onto any secure sites (HTTPS). Others with all of the same setups and software have no problem. I have uninstalled IE, ran regclean and reinstalled but it still can not connect.

When trying to connect, we get a "cannot find server" "the page cannot be displayed" error. We can go to other sites without a problem. We are going through MS Proxy, however, for secure sites, we do NOT go through the proxy server. All other workstations are setup the same and have no problems.

Any ideas?

Thanks,
Don

8 replies

by thechas

You say that you use a proxy server for "normal" web sites, but not for "secure" web sites.

Have you checked all of the protocal settings for the non-proxy connection?

Is the non-proxy connection still through your network, or an alternate physical connection?

You could also use a ping tool to verify where the users connection is getting lost.

by don christner

Protocols all look correct and are setup the same as other users. We connect through the network but I can not ping because of our setup, we have a bridged router for DSL. We do not have contect adviser or any other limiting software. Virus defs are updated daily, all incoming email is scanned and whole computer scan is done weekly.

I have opted to run this user through the proxy server as it is the only way I can get this user to secure sites.

Thanks,
Don

by philthegreat

Can you go through the proxy server to the secure sites?

Besides, I think it is the problem with the content advisor. Yes, sometimes it is corrupted or buggy.

Other programs installed? For example, NetNanny; or the user has previously set the content advisor and the un-installation of IE is not clean. USE the IERad to kill and re-install it.
Or other softwares are working: e.g. virus.

by don christner

Protocols all look correct and are setup the same as other users. We connect through the network but I can not ping because of our setup, we have a bridged router for DSL. We do not have contect adviser or any other limiting software. Virus defs are updated daily, all incoming email is scanned and whole computer scan is done weekly.

I have opted to run this user through the proxy server as it is the only way I can get this user to secure sites.

Thanks,
Don

by stillatit

If you are not going through your proxy, presumably you have all of the following:
- tcp/ip loaded
- a valid IP address on this box
- DNS settings plugged in
- a default gateway plugged in
- default gateway on the same subnet as your IP

If you have all of those things, you should be able to get to any site. If you cannot reach a non-secure site that way, recheck.

If you still cannot reach secure sites, and you CAN ping the sites, check tools/internet options/advanced and look at thesecurity settings. You may have SSL turned off.

Good luck.

by don christner

Protocols all look correct and are setup the same as other users. We connect through the network but I can not ping because of our setup, we have a bridged router for DSL. We do not have contect adviser or any other limiting software. Virus defs are updated daily, all incoming email is scanned and whole computer scan is done weekly.

I have opted to run this user through the proxy server as it is the only way I can get this user to secure sites.

Thanks,
Don

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