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IE5.5 & Netscape 6 Email Link

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by jmb11037

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Currently have a laptop set up with IE 5.5 & Netscape 6. Defaults are all set for Outlook to handle the email however when on a webpage in IE5 and click on the "send message to" or "contact us" hyperlink Netscape Mail opens and attempts to send themessage. The strange this is that when in IE5.5 he clicks on Tools/MailandNews/New Message Outlook is running the email. Don't want to delete netscape mail (handles the person's secondary email account and he doesn't want one program to handle both accounts) but needs Outlook to handle the outbound messages regardless of how he attempts to send one (off the tools/mail... vs hyperlink click).

Thanks in advance for any help.

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by bradstreet

The problem you are having may be because Outlook needs to be set as the default for email. Perhaps you have Netscape set as the default. If you go Tools/InternetOptions/Programs and check to see what is set to handle mail. You can change it here. The reason Outlook comes up when you go to Tools/MailandNews/NewMessage is because you are connecting directly through another Microsoft product. Hope this helps.

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