OS is Win NT 4.0 with SP6a. After upgrading, at the home page, no page appears, an hourglass appears and no menus can be accessed. When I go to the Internet Properties and attempt to access the Connection tab, I receive a Dr. Watson error in Explorer.exe. Once I remove 6, 5.5 works fine. When I further try to remove 5.5, the option to Restore to previous Windows Configuration is greyed out. If I’m successful in removing 5.5, I get an incomplete version of the previous install which I can tell because the ie shortcut on the desktop is disassociated. I’ve tried reinstalling SP 6a but the same problem persists. I’m stuck at that point. Any ideas?