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imap connection dropping

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3 replies

by susan.degnan

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user set up as imap account using outlook 2000. the connection will drop after a time without notification to user. send and receive does not pick up any new messages although there are new messages on the server. user has to close outlook and reopen in order for mail to work.

3 replies

by purple713

Go into Tools, and Services and click on the Remote Mail tab. Make sure the settings are not set to disconnect after finished checking for mail.

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