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Installing XP Office Suite on NT PCs

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by dirkfour4

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We are installing the new Windows XP Office Suite on our NT computers. Have one laptop owner that tells us his Email addresses have disappeared as well as all his "deleted" messages (which he wanted to keep :( ) Question is: has anyone experiencedproblems with the installation of XP Office Suite?

5 replies

by soekratis

If you upgrading your previous office suite to Office XP, it is highly recommended to backup all the users data & settings before performing the upgrades. This is especially neccessary if you do not use the default settings on your previous installation.

Regards
Soekratis

by dirkfour4

honestly...you are completely CORRECT! but, one: we have 250 users and two: we 'assumed' that if there was an upgrade problem, XP would have alerted us...
I still need to know if this is an XP problem :)

by ann777

Outlook XP (all of XP) is okay. We have not experienced this on our Win2k computers (but, have not tried it in NT -- it "shouldn't" be a problem though).

See if you can run scanpst.exe on his mail file (won't hurt to try). Another thing you might try is Compacting Folders (sometimes that fixes pointers). And you might also try a Help --> Detect and Repair.

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