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Internal CD-ROM & external CD-RW drives

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by regentmsc Oct 28, 2004 last reply Oct 29, 2004

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When I booted up, neither my CD-ROM (Drive D) or external CD-R-W drives (Drive E)showed up. How can I restore them to my system.

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First things first. If you cold boot your system and go into the BIOS, can you see the internal CD rom?

Also what OS are you using?

The external CD Rom is plugged into what?

Check in Hardware Device Manager for XP and see if you have any icons which are red or yellow indicating issues.

Need more information to be of assistance.

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