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Internet Connection Problems

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by helios

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I'm running an Win ME machine which wont let me connect to Internet, when I try, I get an error message 'please check your connection parameters to make sure nothing is missing, to do this go to Internet properties and click on the content tab'. When I do this I get asked for a supervisor password?!! Email works fine and the problem seems to have occured since loading Norton Internet Security, since uninstalled but still have same error message. Any help much appreciated, thanks, L.

2 replies

by bfilmfan

A couple of questions, are you on a dial-up connection or attached to a cable or DSL internet connection?

If you are on cable or DSL, you should go to Internet Explorer, Internet Options, Connections, and select Never Dial A Connection radio button and then select OK.

by dustyd

Sounds like someone or something enabled Content Advisor, or ratings for web page viewing. Do you know a supervisor password for the Content section? If so, see if your default homepage is perhaps on the restricted list.

You may have to check to see that all of Norton INternet Security files have been removed.

Check what is loading at startup by using msconfig from Start/Run. Uncheck what you are not sure of one at a time and see if internet is restored.

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