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Internet Explorer reload problem

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7 replies

by joshg

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We have a Win95 PC that won't browse the Internet. We can do DNS queries from DOS but cannot get IE to load pages.

We have tried to reload IE from four different CD's but get the same error each time, Setup cannot continue, close all programs and try again. We have tried this in Safe Mode with only EXPLORER running and in Win95 with EXPLORER and SYSTRAY with the same result.

Any ideas?

7 replies

by tyger07

Clear all the temp files from the computer. c:\temp and or c:\windows\temp. Can you load Netscape? Try going that way but, more than likely I think the problem is temp files.

Frank

by mphoffar

I would be apt to manually remove whatever versiuon you're running and then try to reinstall it. I would first rename the shell32.dll and explorer.exe, extract new ones from the cabs using
extract /a win95_02.cab shell32.dll (or explorer.exe) andcopy them back to their respective locations. The shell32 belonds in the windows\system directory and explorer in the windows directory.

A good guideline for doing this is Q175610 in the ms knowledgebase. Granted, it mainly deals with IE4, but I've done the same for higher versions.

I've also ran across a couple of cases, where just downloading a new ie5setup from microsoft's site with the same os you're using took care of the problem.

Good luck to you

Mark

by joshg

For some reason the Icon on the desktop changed back to the original IE 3.0. So when you try to install 4.x it says a newer version is on the machine. The machine used to or still did have 5.x on it. The program was not listed in Add/Remove so I found the uninstall in the C:\Program files\Internet Explorer. After unistalling 5.x I reloaded it and now its fine.

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