The IMS on our exchange server seems to just hang. This happens irregularly but averages about once a week. There are no error messages and I have set the logging level to its highest for all events.
When we become aware that ‘its done it again’ and I check, I notice that the inbound and outbound messages are awaiting conversion. If I stop and try to restart the service (control panel > services) I get the error that there is an internal error (sorry, dont have the number).
All I can do to get things going again is restart the server. This is very inconvenient for my users as the server also provides other services. It is the PDC.
I could move the IMS to another server but it would still cause a lot of inconvenience.
We are useing Exchange Server 5.5 Sp4. Some of the exchange servers are still on Sp3 as we havn’t completed the roll out, but I dont think this could be the cause as we had the problem before we installed Sp4.
The PDC is NT4 Sp6. We also use mimesweeper on a seperate box to scan incoming and outgoing mail. We use GroupShield on the Exchange servers to cover Internal mail.
Bye the way, I tried deleting mails awaiting conversion but there is no response.
I would appreciate any help. Also, can anyone tell me if it is OK to have 2 IMS connectors in the same organisation. At least it would provide some fault tolerance.
Many thanks,
John