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Internet /Modem problems

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Whilst on the net my modem keeps stopping to negociate a connection. I am still connected to the net @ 28800 and it just HANGS and does nothing.I can't identify the source of the problem.I am running a Pentium11 266mhz, 128mb Ram,Win98,Outlook Express 6, Internet Explorer 6,Innoculate It,and DU meter.I have changed virtual memory to manual Min 130 Max 430.I also set my pc to network server.My modem is motorola 56K speakerphone. I have latest drivers from motorola.It is set at max speed 115200.Ihave 20g h/d,only used 6g.
I reguarly do cleanup, scandisc and defrag [weekly].Any help would be greatly appreciated as i am fairly new to pc's. If you need any more info just ask please as this is driving me up the wall.

10 replies

by ryder007

Hi I'm wondering what dial-up service your using and does the screen lock up where you can't do anything or does it just sit there telling you it's still loading? Itcould all come down to where your dialing into or your modem may be trying to share an IRQ with another device. If it is sharing check in "my computer", properties to see if you have pci steering on your computer.

by ann777

modem connections to the internet are terrible in certain areas. Are you sure that you are hanging? When you connect, you should have a monitor-to-monitor type of icon in the lower right corner of your screen. Double-click on it. If your transmitt or receive bytes are incrementing, then you are connected.

The max speed of 115200, is too fast for your 56 K modem. I'd also recomment that you set it to the next slower connection, and make sure that nothing is checked (like the "Connect only at this speed" box.... uncheck it if it is checked).

A minimum - maximum memory range for a 128 MB machine should be 128+64 to 128+128 (in other words 1.5x to 2X current RAM.

by zbopz

1) Reset the Virtual Memory to let Windows manage.

2) While you are in System properties, go to the performance tab and check the system

resources free. If this percentage is lower than 85% your motorola modem will never work

well. Go to Start> Run> type in "msconfig" click OK. Go to the startup tab and remove some

check marks off of the stuff that you don't need running at startup. This will help to free

some resources. Here is a good reference for what you need or don't.http://www.zianet.com/cgi-bin/zianet/Sshow.idc?Record=355

3) Uninstall Dial-Up Networking via the Add/Remove Programs ctrl panel (in communications>

details) then use find to find and delete pppmac.vxd. Reinstall DUN.

4) Remove and reinstall your TCP/IP Protocol from the network control panel. Ask your ISP

for primary and secondary DNS entries to add to the DNS Server Search Order on the DNS

configuration tab in TCP/IP (dial-up adapter) properties.

5) In the modems ctrl panel, Click on properties> Connection> Advanced> and in the Extra

Settings box, try these different init strings: *mm15 or *mm13 or *mm12.

6) Call your Tel-CO and have them check and make sure that your Phone Lines are noise free.

GOOD LUCK!

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