Jetdirect Printing problem

First, you have to determine if there?s a JetDirect problem or a computer or printer problem. You have to try printing straight from the computer to the printer to make sure that those two are working properly. If this test is successful, then you can try connecting the JetDirect device to the network and applying the diagnostics routine from HP. If this performs well, the last step is to connect the printer to the JD device and try to print. You can try reinstalling the control software to seewhat happens. Try updating drivers and patches for both the JD device and the printer. This should work fine.

I ran into a similar problem about a month ago with a 2100TN. I ended up downloading the latest and greatest drivers from HP and everything is working fine now. the problem started when I rebuilt the machine. I installed the printer but it would notprint. I installed the same drivers that we had before on my machine and could print . Why it ws only one machine that did not like the drivers is still a question but the new drivers fixed the problem.

Hope this helps.
Rob K.

If you have problems finding the drivers let me know and I can E-mail you.
rkuykendall@benatec-iba.com

If you used to print fine from the machine that?s not working now, you should check what changes did you make on that machine (software installation, uninstallation, hardware upgrades/changes) in order to determine what could be causing the erratic behaviour. You can always reinstall all the software to see what happens. I recommend updating your HP drivers and firmware on the JetDirect device and on the server.

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