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keep losing HDD's using windows 7

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I am having trouble with my HDD's (1 sata 230gb Western Digital, 1 sata Samsung 1Tb, 1 Seagate ide 40gb) in windows 7 (fresh install ) previously windows Xp. I am able to get into windows ok but have trouble with the other drives, I managed to get the ide drive recognised until I install the Samsung sata installed (sometimes recognised sometimes not)All drives and straps work fine as they pick up in another systemm ok.
My system is an asus 3gb intel with 2gb ram running windows 7.
Your help on this very frustrating matter would be appreciated.

14 replies

by seanferd

You may be using the SATA connectors in a non-optimal order.

Also, get the drive diagnostic software for each of your drives from the relevant vendors and run the tests. A drive on its way to failure may be borking the whole system.

Did the Win 7 upgrade advisor say that the system was fully compatible with 7? Do you need to update any of the drivers (esp. board and controller drivers)?

by diskaus

Sata drives are in thier correct order on the board.After loss of power last night and then re-starting the system I found that the Samsung sata drive would not pick up but was there before loss of power.
Windows 7 is a fresh clean install not upgrade.
I have downloaded the diagnostic software from samsung and yet to try it, but is difficult to do if the drive is not being picked up in the bios on roll over at startup.
All drivers are updated except for display driver none available.

Motherboard is Asus P5s800 VM

by oh smeg

How do you know this and more importantly what is the BIOS Set to here?

ASUS M'Boards have a Option for RAID so you need to make sure that you are not connecting drives in a SATA Connector only used when you are using a RAID Array.

Also what is the BIOS Set to here for SATA Drives RAID or Enabled?

Also as ASUS doesn't support 7 for this M'Board are you sure that it is compatible with Windows 7 in any form?

The Full Manual is available here but to be perfectly Honest ASUS doesn't supply any Information on Windows 7 for this M'Board in either 32 or 64 Bit versions. ;)

http://dlcdnas.asus.com/pub/ASUS/mb/socket775/P5S800-VM/e1767_p5s800-vm.pdf

I think that is your biggest problem here though.

Col

by seanferd

Not what I asked.

"but is difficult to do if the drive is not being picked up in the bios on roll over at startup."

Then this has absolutely nothing to do with Windows. Drivers would be irrelevant as well.

by oh smeg

Westeren Digital Data Life Guard Diagnostics is available here

http://support.wdc.com/product/download.asp?groupid=502&lang=en

Seatools for Seagate is available here

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=seatooldreg&vgnextoid=480bd20cacdec010VgnVCM100000dd04090aRCRD

And Samsung Utility ES Tool is available here

http://www.samsung.com/global/business/hdd/support/utilities/Support_DiskManager.html

As stated above download these 3 utilities and test the drive that it works with to confirm correct Function. If a Drive is on it's way to [b]Silicon Heaven[/b] it can cause screwy problems like the one you have described here.

Also check your M'Board Manual for the correct Placement of SATA Connectors on the M'Board. Some ASUS M'Boards have a paired set of SATA Connectors to use as a RAID Array and when you connect different drives to these they can cause them to disappear.

Also check your BIOS to make sure that the SATA Setting isn't set to RAID as this can cause a SATA Drive to disappear as it's being used in some sort of RAID Array and is no bigger than the smallest drive in that Array.

If the HDD fails the test remove it and retest in another computer. If it still fails the test it's gone or is on it's way to [b]Silicon Heaven[/b] but if it passes the Second Test the Power Supply, Data Lead or M'Board in your computer needs attention so that the computer can work correctly.

If you no longer have your M'Board manual you can download it from ASUS here

http://support.asus.com/download/download.aspx?SLanguage=en-us

Just enter the Model Number and select Manual from the Drop Down list below the Model Number and then click on Search.

If your ASUS M'Board is a [b]Special[/b] made for a company like HP, Dell or so on then you need to go to that Companies Web Site for the M'Board/System Manual as ASUS doesn't support these Specials.

Col
[i]edited for clarity I hope.[/i] ;)

by oh smeg

Fertilizer is a good thing.

I still remember a Electric Typewriter that grew ferns quite well. Of course it didn't do the Typewriter any good but the ferns grew quite well on the Circuit Board in it. ;)

Col

by who am i really

is that after the power failure or before

if you can see them in another system after the fact

then the power failure took out your MB disk controller

by oh smeg

And tested it in another system.

If it works there then yes the Power Failure most likely did some damage.

Col

by diskaus

Yes have tried the drives in another system and yes they work fine together in the other system (only had them hanging off the side under win xp operating system.
The drives worked fine about a month ago when this started happening.
I am starting to suspect the board may be on its way out as I get a black screen with a blue bar across the top with wait in the centre when I try to get into the bios.
I am not keen to clear the bios in case I cant get back into it again, at least I have a working system at the moment.
Thanks for the advice so far.

by diskaus

If you mean the raid software then i would say it is still there as it shows in the bios roll-over on start-up.

by oh smeg

Since the Power Failure?

The Power Failure could have damaged the M'Board/HDD.

Or it could just as easily be a Wrong Setting in the BIOS so have you tried returning the BIOS to Performance Defaults?

Anyway as ASUS doesn't provide any Windows 7 Drivers for this M'Board what makes you think that it works with Windows 7? If there is a Incompatible Chip Set with 7 the M'Board isn't going to work and missing Drives could just be one example of the problems encountered with using this M'Board with Windows 7.

Col

by seanferd

Those would be Nitrides of Hydrogen. With real Ammonia Flavoring.

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