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keyboard malfunction

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by john.glavin 1 view

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I have a few of my users with Dell Lattitude CPx's. They all have the same OS (Windows 2000 Pro)and software build. There are a few who are having strange keyboard problems. A cluster of keys on the keyboard seem to lose all functionality. I have swapped the keyboard with one I know works. It seems to work temporarily but the problem resurfaces. Any ideas would be greatly aappreciated.

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by davevw

Under the control panel, check your keyboard settings. Make sure that it is set to use the English language and is the correct keyboard type. I have had problems before where the "y" would output a "z". It may have the similar problems on yours. Give this a try.

You did not mention which keys were bezerk. You may also want to check to see if a function key is pressed or stuck.

Is this in a certain program? Keyboard maps may couse this to happen. Terminal Emulators for instance have keyboard maps to change the funtions of your keys and use macros.

That is all that I can recommend for now.

Good luck.

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