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lightscribe driver

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by iscool007

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I just purchased a HP OEM lightscribe drive and I can't seem to get NERO to detect it as a lightscribe drive. Hardware manager and nero both call the drive HP DVD Writer 460c, and the HP website doesn't prove this drive exsists, only the 460e... I am running XP Pro, NERO 6.
I have completed updates on XP, Nero6, and got the newest lightscribe host software.

Any hints?

5 replies

by thechas

First, what is the actual model number of your DVD drive on the drive label?

Is this drive new or refurbished?

If refurbished, it is possible that the refurbish center installed the wrong firmware in the drive. Or even the wrong controller board.

The first step I would take, would be to contact HP customer support and check for a firmware update for the drive model as listed on the label.

You usually will not find firmware updates listed for download. If HP support thinks you need a firmware update, they will either read the URL over the phone, or send a link to you in an email.

Also, make sure that you are using official light-scribe licensed media.

Chas

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