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Links blocked in Outllook

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quick one.
Links to URL addresses in email causes error message:
This operation has been canceled due to restrictions in effect on this computer.
Outlook 2003
XP

How again is this changed?

3 replies

by captbilly1eye

This original post was done while I was at a remote location and in a hurry.
Since then, I've had more time to think about it.

When checking what programs loaded at startup, I saw (and disabled) a few remnants of an old AOL installation.

I have a feeling that IE may not be set as the default browser. That would explain why links won't open in Outlook.
I'll have to call there later today to make sure.

But, if anyone has any other things I should check while I'm at it, please let me know.

(done so far: reset IE settings to Default. Checked Outlook security settings - also set to default. Medium or Medium-Low. No firewall currently installed other than XP's. AVG only AV - new install, normal settings)

--------------

Final Word....
Yep, as suspected.

Opened IE7, went to Tools - Internet Options - Programs tab, and then set IE as the default browser.
(in IE6 it would have been a matter of putting a check in the bottom box to have IE check to see if was set as default)

Fixed.

so simple it plum evaded me.
well... only for a bit. ;)

by grega711

Try these:

1. Check this email setting in Outlook 2003: Actions|Junk E-Mail|Junk E-Mail Options|Options Tab and then look at the last checkbox. More here: http://gregs-place.net/29/outlook-links.

2. Install IE8 from Safe Mode. I know, sounds like nothing, but it fixed a whole bunch of link and urlmon.dll-related errors that were driving me nuts and crippling my programs.

I didn't have IE8 installed, but if you do, try uninstalling it as completely as possible. Then do the reinstall. This tip saved me from having to do a clean re-install and losing a bunch of data and work.

Good luck

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