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5 replies

by mex_carnal

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Our company is a Server/Client environment. I have a software from a payroll agency. I installed it in a XP machine. Everytime you run the program under "Administrator" it gives a log in name and then you click on the name and type in the password and you get connected. But for some reason if i run the program with my user name it will not give me a login name to choose from. I would like to know if anybody in here nows WHY! and how I can fix this

5 replies

by dlweaver

Try setting your username up as a "poweruser" or "admin" if possible. I have run into similar problems using software that allows the "admin" to use the software with no problem but as soon as you attempt to use it logged in as a "normal" user, the program will not work correctly. My first step would be to try changing the "group" you're user name is in. Just a thought......

by picturethat

Sounds like a permission problem. You can always make your user name part of the admin group. More agressive you say, OK copy the administrators profile over yours and be sure to give yourself permission to run everything. Be sure to make a copy of your profile or image your drive first.

by woody h

Speaking from a network administrators view, giving a client on your network administrative rights isn't the answer I would want to hear. In your question you don't state whether or not the software you are trying to run is in a client/server configuration or if its a standalone program installed on that specific computer. Either way, I would check the permissions on the folder level and ensure that the user trying to use it has full control. I have seen at times where programs only give permissions to the account that installs it, which is usually the administrator. If this doesn't help, try posting what type of configuration this program is in. Hope this helps.

Woody

by christemple

In addition to setting permissions on the program folders for this application, check to see if it has created an "ini" file in the windows folder. Sometimes permissions need to be added to the ini file for the application to function correctly.

You can either setup permissions for "everyone" or for a particular user.

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