9 replies
by bfilmfan
Are there any local group policy object settings preventing those items from appearing?
If you place a user account into the local administrator's group on the pc, does everything suddently reappear? If so, this means there is an issue with a GPO on the system.
Otherwise, it could be malware/spyware/worm causing the issue, but if the system operates normally with the administrator account, I would suspect a GPO issue.
In the event that all else turns up negative, perform an inplace reinstallation of the system's OS, if XP:
http://support.microsoft.com/default.aspx?
scid=kb;en-us;315341
by k.grass
Poster rated this answer.
by rewrite
I would start with the easy stuff first. Look in the desktop folder for all users and the specific user to see if there are any items for the desktop. Also, what happens if you add a shortcut to the user's desktop? Does it display? If so, does it dispaly after you logout and then back on again?
Cheers.
RW
by k.grass
Poster rated this answer.
by razz2
It very well could be a spy/adware issue that has only caused issues with that user profile, but I believe it would more likely be a corrupt user user profile. You did not mention the OS, but try going to the properties of My Computer and choosing the User Profiles TAB. You may have to choose Advanced TAB and then click User Profiles button if you are on XP. Delete the profile and re-logon. Of course use the admin login to backup and profile docs you want first.
Good Luck,
razz
by k.grass
Poster rated this answer.
by rcom
This may be caused by a virus that has change the shell= statement in the registry. Look to the following.
HKEY_LOCAL_MACHINE
Software
HKEY_LOCAL_MACHINE
SOFTWARE
Microsoft
WindowsNT
CurrentVersion
Winlogon
In the right-hand pane should be an entry Shell with the value Explorer.exe
If its different then you're infected. Search the web based on what is called out to run instead of explorer.exe
by k.grass
Poster rated this answer.
by k.grass
This discussion is closed to new replies.
Trending Windows Forum posts
Sort by Trending