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Mail merge - next record if

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I would like to do a mail merge letter that may need more than one record from the data source. Question #1: How can I tell it to use the next record if the invoice # for the next record is the same as the present records' invoice#? Am I doing it the hard way? Help says that I should not use the next record if, that I should use the query options. However, even if I reboot and then open the mail merge document, it says that it can not open the query because someone else has it open. My data source is local, rebooting should tell me if I am about to disconnect someone. No one is connected to my machine. Question #2: Why can't I get to the query options?

Win NT4.0 SP6a, Office 97 SP2, 128MB RAM

TIA,
Don

5 replies

by dklippert

Of the many questions asked here, (:'), you can probably get back to the query by deleting any temp files word has created. Search for files that start with a tilde (~).

by don christner

With a reboot, all temp files should have been closed. I looked for any ~ type filenames and do not see any.

Thanks for trying.

by dklippert

The operative word is "should". Word is notorious for leaving shards.
In I.E. enter
MSKB Q211632
or
MSKB Q211632
I agree that a query is the way to go.

by don christner

I read the article about temp files, still does not help me any. Query is great, but I can not get to query because it thinks some has it open. Again, even after a cold boot, I can not get to the query.

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