Software

Ask something
Discussion Locked

Mailbox Size Limits Research Questions

0 helpful
5 replies

by postscript

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

We impose a global size limit on our users. As expected we have about 2% that are exceptions to that rule. We are currently trying to implement a policy about granting exceptions - this has been going on for almost a year now. Our fear is that ifthere is no policy for exceptions and mailbox sizes the IS will grow out of control since people are generally lazy about cleaning up their e-mail. The business value of managing their e-mail is low compared to their daily work.

What is your rate of exceptions to size for mailbox limits?
Do you implement both an e-mail retention policy (we have one) and a mailbox size exception policy?

We run Exchange 5.5 and utilize Mailbox Manager.

5 replies

by mckaytech

In our 1500-user government agency running Exchange v5.5, we have a mailbox size limit of 150meg per user with no retention policy and no exceptions. If a particular employee protests mightily about the limit, our Customer Support department works with them to establish a method of archiving mail in personal folders but we do not increase the size of the mailbox.

From an operational standpoint, my main concern is that as the Information Store grows progessively larger, it becomes more difficult to manage and recover from a disaster. Backup, restore and database maintenance procedures get to the point that there is not enough time to accomplish them during the windows of low system activity. It's safer for everyone's data if we keep the Exchange databases to a reasonable size.
12 to 15gig is just about as big as I like to manage.

paul

by jfruits

Our mailbox limit is 50MB. We do not implement a retention policy, unfortunately the president of the company does not like this idea. Our business is based on graphic images, and it is a battle to keep our sales department below the limit. At any given time we have about 10 - 15 mailboxes over the limit. Luckily, we only have a 60 user network so I keep a top ten list of mailbox sizes, and growth over the past 1, 7, and 30 days, and go after the people at the top of the list regularly. The only true "exception" we allow is our president, and I lose that battle every time.

I do keep Exchange running on a drive with barely any free space, and this keeps the rest of upper management helping on sizes (no one wants a new drive to come out of their budget).

I know it's basic, and not cool, but you said it was a research question, so you need responses!

Good Luck!

This discussion is closed to new replies.