I hold an MCNE, that was force fed to me.
I never grew up with computers, just pong and Atari.
I spent many days in high school picking on compter nerds.
I have never held ANY interest in computing, I do a lot of graphic design and publishing, I understand basic Python and that's it. I can remedy mosy Windows problems due to hands on work.
I can setup and configure Netware, and related software and that's it.
I am not an IT guru, I am not an IT career guy. I am BARELY even in IT anymore. My jobs are fodused on market development, operational streamlining, efficiency through innovation etc.
But I get these things sent to me all the time!
Last night, I got email from someone seeking advice on Mac daisychains.
I have never owned a MAC, never installed anything on a MAC, have only USED a MAC a few times where graphics were being developed. SH*T I CAN'T EVEN TYPE!!!
TR has failed miserable in adding a single sentence when you click Start New Thread to post a question. People now post wherever they want and don't know any better because it is not spelled out. A SINGLE sentence on the Start New post page ,where you choose the discussion topic, stating,
"IF you have a technical question about your PC or network, please [b][i]click here[/i][/b] to post in our Tech Q&A forum."
...should be all that is needed to reduce the NUMBER of posts in Discussion groups. It's not brain surgery it's the most basic navigation tool.
All they need is one sentence and a link to the right place.
As for peer mail, when entering the peer mail page, there should also be a disclaimer.
"Unless invited to do so, please refrain from sending technical questions directly to our members. You will find much more support by posting [b]HERE[/b] instead."
Is it REALLY that hard to figure out?
There's a SLIM chance this won't help in either forum, some people just don't read at all, that's why they have their PC issues to begin with in many cases.
But it's an ongoing problem that has gradually become worse over time, yet the SIMPLEST efforts to change it have been ignored.
What can you do?