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Microsoft exchange corrupt emails

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5 replies

by john.s.taylor

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I have just taken over a Exchange 5.5 site which has never been backed up! The information store database has been corrupted but I managed to fix this using the exchange rebuild utils and all seemed to be well. However a number of users now have emails they cannot read or delete and of course I cannot delete and recreate their mail boxes until this is fixed. Neither can I really start using my new tape drive and backup software to this is done!
Has anyone any ideas how I can delete corrupt emails?

5 replies

by mckaytech

I'm not clear on why you can't start your backup program - if the system is operational, you should still obtain a backup either to tape or by doing an off-line copy of the dir.edb, priv.edb and pub.edb files to a different location on the hard drive. With all you've already been through, I would think you would want to get a backup, even of a wounded system, so you can always get back to at least where you are.

As far as removing corrupted e-mails, there are two possible methods. One is to do a full export on each affected mailbox to a *.pst file, delete the mailbox, create a new mailbox and import the *.pst file into the new mailbox.

The other would be to use the EXMERGE utility but I don't have the personal experience with that method to be able to recommend a specific procedure.

paul

by estebandelatorre

There are many issues of corruption under ms exchange 5.5, too many of them that microsoft developed a set of utilities in order to fix them
Go to support.microsoft.com/exchange
Then won't be usefull now, but they are very nice utilities.

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