Windows Forum

Ask something
Discussion Locked

Microsoft Outlook

0 helpful
3 replies

by youngturk

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

When my client tries to send an email in Outlook 98, this message appears. "A dialog box may be open in another program preventing Outlook from performing this operation. Switch to that program and close it." My client is running Windows NT4.
Any ideas?

Regards
youngturk

3 replies

by ..kiwi..

Depends on the back end mail server that the Outlook 98 client is using... Passive post office type systems such as Microsoft Mail can experience problems associated with file locking as some files can be opened and shared simultaneously with otherusers. It could be that the 'dialog' has an offending file open, or another Outlook application instance on a different box has not properly closed the file and released its locks. Hope this helps.

This discussion is closed to new replies.