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Microsoft outlook 98 using exchange erro

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5 replies

by paulberezansky

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When a user tries to synchronize he gets this error.

Microsoft Outlook This folder could not be synchronized. The file C:\WINNT\Profiles\MLewis\Application Data\Microsoft\Outlook\outlook.ost is already in use by the maximum number of applications. Close some of these applications and try again.

The only programs that are running are outlook and a database application that has nothing to do with outlook. Anyone have any ideas?

5 replies

by mphoffar

Make a backup of the ost file (like rename it to .bak) The mail should be stored on the server as it is and the ost is just a mirror image of what's on the server. When you reopen outlook you'll get prompted that the file is missing and would you like to create a new one. Once it's created just ru the synchronize all of off the tools menu.

Mark

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