Microsofts Website

welcome to Microsoft! In case you didn't notice... they suck!
GOOD LUCK!

http://support.microsoft.com

or

http://search.support.microsoft.com/kb/c.asp?fr=0&SD=GN&LN=EN-US

If you are using Windows NT search for the specific event id's. Just type the number in the search.

For programs, and Windows 98 I find it effective to get the name of the file thats createing the problem, or error(msgsrv for example) do a search on it. Then
to dig deeper, do a search within the results. Type the OS you are using in the search, or type the program you are using.

Also use Technet and choose the program or operating system you are using do the same kind of search.

I sometimes have better luck finding relevent information doing a search from the home page.

It's not real easy, but practiceing good search methods like those I listed can help you out alot.

While answer #1 is accurate, it is unfortunately of no help.

if using a sentence or phrase as your search, place quotes around your phrase,
thusly...

"Microsfts website is difficult to navigate"

This will cause the search engine to treat all words within the quotes as a "single entity", thus search only for the phrase...

Further limiting your search by selecting products and operating systems, will help you pin point your answers.

Microsoft's Technet is an invaluable source of information, and free to search on-line...
and microsoft has a direct link to technet at their home page..

practice what is called "drill down" techniques, you will soon be able to find that which you seek...nerdvana