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Missing icons and ads

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12 replies

by calitran330

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
When I go to hotmail from MSN.com I find that everything else is missing except for the email address and password space. All the ads and everything else surrounding the logon box is gone. There are no pop-up blockers and besides the ads and stuff are part of the page and not pop-ups. Any suggestions as to get it back to normal is appreciated. Thanks.

12 replies

by statykserver

At the .net passport sign in make sure there is no check next to sign me in automatically. I think it might have some stored information that it is trying to login with and it might be incorrect.

by w2ktechman

If you used a program that blocks Active X controls, or other controls, this may be the issue.
When I installed SpyWare Blaster, and tested with it a little, I found that some pages would not display these ads/images.

by calitran330

I don't have a program that blocks any Active X or anything. Very simple PC with the anti-virus.

by calitran330

I have no spyware or any third party software of that sort. My PC is very basic with Office and the essentials. Nothing fancy. Weird, I think it happened after I installed Service Pack 2. :(

by ray_drummond

Try clearing your browser cache and see if that helps. Also, is this the only website it happens on? Try hitting the Windows update site from Microsoft.

by calitran330

I've deleted history files, temporary internet folders, checked the settings, Windows update, Yes this is the only site that this happens.

by sue t

Service Pack 2 has a pop up stopper built in so you might want to check those settings and possibly the built in firewall settings.

by calitran330

I already disabled the pop up stopper and disabled the firewall. Nothing is enabled on my PC except for Norton anti-virus. I noticed this happened after I installed Service Pack 2. So it has something to do with that. Am I able to disable service pack 2?

by sue t

If you have a system restore point prior to when you installed service pack 2 you can go back to before the install. Have you checked MSN's site to see if other people are experiencing this problem?

by calitran330

I uninstalled service pack 2 and the problem still persists. I guess it is not service pack 2 that caused this problem. With service pack 2 uninstalled I ran out of ideas so I tried to do a system restore. It told me that it was unable to do it and to choose another date (restore point). I tried 5 different dates and none of it worked. So now I still have that problem and also can't do system restore now. Great I just opened up a can of worms.

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