Discussion Locked

Mistake using MSConfig Utility

0 helpful
8 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.

Hello

I am running Windows 98(SE) on an old Dell laptop (Pentium 2 Processor 400Mhz, 64 MB RAM and 6GB hard drive). I was using msconfig to stop McAfee VirusScan starting up automatically whenever I switched the machine on and I must have inadvertently unchecked a box by mistake. Now, the machine is giving me a blue screen error at the point it asks me to enter my network password.

In case this helps, the error message is:-

?A fatal exception OE has occurred at 0028:C020042 in VXD IOS (O4) + 0000FE6. The current application will be terminated.?

The password dialogue box appears for a second and then I get the error. If I press any key I get back to my wallpaper, but if I press ctrl-alt-del it does not show any programs running. I don't have a Windows 98 CD as the OS came pre-loaded (second hand-so no restore disc either). Can any one help? I have a Windows 2000 CD and I have all my important data backed up, but I'm reluctant to go down this route unless I have to as I'm a bit unsure about how Windows 2000 will run with only 64MB RAM.

Scott

8 replies

by oz_media

As suggested above, try rebooting and using F8to enter Safe Mode. You SHOULD be able to login no problem as it does not load network drivers or attempt to connect. VXD issues are related to the network card. Perhaps an auto update feature of MacAffee was not diable and THAT file is attempting to connect on boot still but the rest of the program is not loading as needed.

Boot into safe mode, go back into MS config and recheck the boxes you unchecked. OR if you used an aftermarket MSCONFIG utlity you should have a backp and restore option with it.

by oz_media

Forgot to spell check, Q&A is still lacking the EDIT feature, sorry, 'diable' is supposed to read DISABLE.

by Former member

This question was closed by the author

by Former member

Thanks for your help. Safe Mode enabled me to run msconfig again and I discovered that I'd left a McAfee Update box checked. I unchecked it and was able to boot up the system normally.

This discussion is closed to new replies.