Discussion Locked

Modem auto Dials

0 helpful
3 replies
Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
Troubleshooting friends Windows XP Home system using Lucent Win Modem. The modem Auto dials up her ISP when she is not aware of it thus making her phone line busy when she does not want to be logged on. I can't find any programs that are set to dial in auto mode. The times vary during the day. Most noticeable around 9:30 PM. any suggestions?

3 replies

by thechas

Start with the simple stuff.

Make sure that IE, OE and other Internet software are not set to always dial the default connection when one is not present.

You might even want to set her account connection to prompt before dialing.

Next, check for any extra connections in network places.

Finish up with both AdAware and SpyBot Search and Destroy.

Chas

by toivo talikka

Does she use AVG as her anti virus application? If yes, check from the Control Centre if it is set to download the definitions automatically. I have seen that happen.

Have you run a full virus check and spyware check on the PC? It may be some sort of a virus.

Would Windows Security centre try to connect to the net? Just a thought, my PC is online all the time.

by hal 9000

The most common thing here is that some part of Windows attempts to automaticly connect to the Internet and check for updates. This also applies to various non MS software as well.

For starters go into the Control Panel and turn off Auto Updates in the Security Center that will prevent Windows attempting to log onto the Internet and check for updates automaticly.

The next thing you can do is to go into the Control Panel again and turn off the ability of the modem to Auto Dial as I don't have a version of Home Loaded here I can't tell you exactly where this is in Home as the Pro version is a little different. That should stop most of the call outs but you may need to go into every program that attempts to Auto Update and disable this option in them as well.

Of course the easy answer is to remove the internal modem fit an external modem and switch it off when not needed it will allow better security as well as the computer will not be connected to an active telephone line while it is on and this one appears to be on constantly.

Col

This discussion is closed to new replies.