I am unable to connect to the net. I hear a dialtone and dialing but no connection or handshaking.
I recently did a reinstall of my Windows 2000 Pro Operating system, but now the modem won’t connect. I have run a query diagnostic and believe the modem is good. Everything looks ok in the query log. However, I noticed that there is a line that says that the reason for the disconnection is that “unable to retrain configruation profile”.
I am using a USRobotics 5610b internal modem and have downloaded the latest drivers, but to no avail. Modem log appears to be ok. I did run a Juno Modem Utility diagnostics and the Juno program says that I have the wrong drivers.
I have installed and uninstalled the modem drivers several times and believe that the operating system is looking for the drivers at the following path –> c:\WINNT\Inf I am wondering if the right drivers are being installed? This modem can only be detected by the operating system because it uses virtual comport III. This is a hardware modem that works with both Windows, Dos, and Linux. What do I need to do to fix this problem?