Hello out there!
I am helping a friend out. He has a Gateway,Pentium III, Win98,64 Sdram someone gave it to him at work, without the startup or Companion CD.
He has been trying to get on the internet using a regular Dial-Up.
In his office at home, he has one phone plug. he was using a splitter (two females into one male) into the phone jack. One for the main phone/fax machine,and one he wanted to use for the computer.
When we plugged the computer line into the other splitter hole,the main phone/fax line goes dead. Sooo, we unplugged the splitter and plugged the puter line directly into the wall phone jack, Started the computer,installed the aol software, and it searched for a modem,but said it could not connect, no modem found. I then went into the Device manager,looked and it had a Gateway 2000-2600 Fax/modem so I went home downloaded a few gateway device drivers for this modem. that did not work,do I (stupidly) removed this modem from the Device manager hoping it would find it again upon re-booting…well it did not.
Will a device driver work? I had three drivers on a floppy disk which were .zip files,I unzipped them,and put them in the temp folder,but that did not work either.
Do I have to buy a new PCI Modem hardware, and install this into his MOBO?
Could it be that the existing Modem hardware does not work anymore?
Do I have to remove/disable the network settings he previously used on this computer at work? I noticed upon one boot-up,it was loading the network settings.
He also has a lexmark printer LPT1 listed in the modem folder under DEVICE MANAGER……… Shouldn’t this be listed under the “PORTS” folder in Device manager? I will have him hook up to a USB port if this printer is capable,and had a usb.
Thanks for all who actually read this. Any Ideas?