Modem wont disconnect in Win98

please give particulars on modem and os.

My guess is that you modem is not properly setup. I would go look for updated drivers (inf file) for your modem. It apparantly can not close the comm port. You could try creating a batch file to close it. Try using note pad and type "Echo ath >Com1" Replace Com1 with whatever com port your modem is on (See Control Pannel:Modem:properties. It will be on first screen. All the ath0 or ath command does is send the Hangup command to the modem. Just as the Ath1 picks up the phone. (Both commands are good for testing modem w/o too much effort).
If you need help finding driver, try www.windrivers.com. BTW you might get lucky if you try to reinstall drivers included with Windows.

You can always try something easy first. Try deleting all information in regards to your modem and shutdown your system. Uninstall the modem. Restart your system without the modem installed. Shutdown again and reistall the modem and bootup again andreinstall any modem software you may have. This might do the trick. Good luck!

Take a practical process of elimination, Have you installed any new hardware or software, and if so was the modem working fine before? If it just started happening then I would say you have a bad modem, especially if you had a recent storm in your area. This is a dead ringer for a chip that is degrading from a static charge.

A point of interest regarding modems is that I found after installing a 3Com US Robotics 56k internal modem that while the PC recognized (PnP) the modem without hessitation that the system would freeze up when connecting to my ISP. On questioning this with 3Com US Robotics I was told that there is a known bug between the modem and USB port s/ware of Windows. In your case you may find that a word with the supplier of your modem may result in a similar confession!

Welcome to the world of winmodems - The easiest thing to do is throw that Rockwell away and buy an ISA hardware modem. If that doesn't turn your crank, download updated drivers, remove your modem completely, run regclean, reboot, then reinstall themodem with the updated drivers.

this may sound silly but i had the same problem not 2 long ago....
fond out my answering machine ( that was on the same line )was not working properly.

I have had this problem numerous times with 3Com modems. I could not disconnect from a DUN connection. I found if you use the 3com utility for the modem thier disconnect utility DOES work. I have been in contact with 3comand they offer no info on this. Hope this helped.

If all else fails....did you have the phone line running thru a surge protector? it may have been zapped....i've seen the same thing before. hope i'm wrong.

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