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More Trouble with Word

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by chriskenny

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I previously posted a question related to my inability to open Word documents from the My Recent Documents menu. I'm running XP Student Teacher and Office 2003. All program associations are fine. My McAfee A/V doesn't detect any spyware. Most frustrating is that this (my inability to open anything from My Recent Documents) is happening sporadically. In addition, I cannot open Word attachments that come with emails. Both types of problems seem to happen after I leave the computer for a while or after I close the lid (I'm using a laptop). So is it the fact that my system hibernates?? This was not an issue just a few weeks ago on the same laptop, so I'm not sure what's causing the problem now.

6 replies

by bfilmfan

Try running a spyware scan with AD-Aware and Microsoft's Anti-SPyware.

TO be honest, no one product will catch all spyware.

by gary56789

BFilmFan is correct. This is what I wrote you the last time you posted this. McAfee AV is an anti-virus checker NOT a spyware checker.

Once your machine is free of spyware, you may need to uninstall and reinstall Office. If so, be sure to save needed files first.

Incidentally, unless you already have a free version of Spybot (which is still able to be updated for free), you may have to pay for Spybot to download it now.

by otl

Running McAfee firewall ? Tried Ad Aware for spyware ? Beta is nice but does not catch all.

Hibernate feature is great, but seen all kinds of problems when the PC goes to that mode. To include loosing all access to installed programs, monitor comes up in VGA only, NIC leaves the PC, and etc........

First feature I turn off on all PC's I work with.

by chriskenny

OTL - Thanks. It seems that it was related to the hibernate feature. I appreciate everyone who posted a recommendation!

by chriskenny

OTL - Thanks. It seems that it was related to the hibernate feature. I appreciate everyone who posted a recommendation!

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