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MS Office 2000 SP-2

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by phill.lewis

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Why do I get the error "Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel." when running setup after installing SP-2 on my administrative installation point? I have looked at Microsoft article Q261145, and the product code and display code are the same. There are also no spaces in the path to the administrative installation point.

3 replies

by phill.lewis

I have around 3000 workstations that need the SP-2 for MS Office 2000. I need a fix for the Administrative installation point. It would be too time consuming to clean the registry for each one. The update is possible if I use the command line:msiexec /i \\svc-na-01\data\apps\office2k\offdata1.msi reinstall=all reinstallmode=vomus

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