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MS Outlook 2003 error

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by g0nqo

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Hi there,

Your help will be appreciated in solving this problem.

I am running MS Office 2003 on Windows XP Pro. When I try to send an email with an attachment using MS Outlook, the program hang (MS Outlook) and eventually get an error message telling me that Remote Procedure Call Failed.

I have reinstall MS Office 2003 which made no difference to the problem.

I wonder of you come across this problem before and what was the solution.

Thanks for your time, I look forward to hear from you.

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by info

Do you have administrative rights for that workstation? If so, you'll need to log on as an administrator, then go to Start > Programs > Administrative Tools > Services. Look for Remote Procedure Call (RPC). There probably are two entries of it. Double click on each one beginning with the first one and see if that service is running. It should say, under the General tab, Service status. If it has stopped, start it, and change the startup type to Automatic. Then check the next one and look for the same information as previous and do the necessary changes. Now, exit out of the Services console and any other window. Note: make sure Outlook or any other application is not running. Reboot the computer and go back into Outlook and see if message reappears, if it does, you may need to do a repair or reinstall of Outlook. Remember to back up your .pst folder. Good Luck.

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