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MSWORD's Normal.dot file

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by wagman 1 view

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Is it possible for the normal.dot to be corrurpt and effect existing files, but not new files? I have several word docs that error when closing. When I create a new document and insert those bad files and save over the top of the bad ones they seemto be fine. Someone is tring to tell me that this is the normal.dot file. Can that be the cause?

5 replies

by jb_marsh

A corrupt normal.dot could cause the behavior you describe.
It could also be incompatible macros in the document.
A simple test would be to move your normal.dot file or rename it.
When you open Word, it will create a new normal.dot.
If the behavior persists, it is something in your existing document.
Sometimes performing a select all and copy then pasting into a blank document will resolve this.

by wagman

How does it not cause the problem on any new documents? It seems that this would be a problem with every document an not just a couple of them?

by spn

I dont know the full story here but I have had the the following problem with execl , files(stored on the server)by the accounts department would sometimes get corrupt for no apparent reason.We fianly determained the the the network cards were to blame , once replace the problem stoped.

Like I said I dont know if this is a simaler case ( a macro virus might also be at play)but I wish you best of luck in solving this prob.

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