I’ve tried changing my printer setting to black & white the page came out blank.I also tried changing it to grey scale but it also came out blank.But when i change it back to color it prints out all colors but black, its a new black cartride and is a cannon cartride.I tried printing a nozzle pattern all colors came out and looked good but black didnt im not sure if black was supposed to come out or not.
The print head alingment also doesn’t print out at all when when i check it .I also tried the deep head cleaning and normal cleaning process this also didnt help.
my printer serial #FAAS 61403 i have 1 black cartride, and 3 separate color cartridges.
thank you for your help i’m not sure what i need to do. If it is my printer head how much does it cost and where can i get it?
THANK YOU ALL!!!
PHILLIP