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Netscape 4.08 on Windows 2000 Error

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I have a Windows 2000 machine running service pack 1 with Netscape 4.08 installed. When I try starting Netscape (logged on as a standard user)I get an error message "Failed to update the System Registry. Try using REGEDIT" then the home page does not load until I hit the Home button.

This error message does not appear when logged on as a user with administrator privledges.

I have tried changing the permissions to a couple of keys in the registry though so far have had no luck. I also can't seem to find any documentation on technet or else where relating to this problem.

The enviroment in which the computer is running in restricts the use of Netscape Communicator, so installing it is out of the question. I have not tried upgradingto Netscape 6 as reports I have read do not recommend it.

Any other suggestions as to what might be the problem?

8 replies

by mattblakk

Do you have administrator rights to the machine (and domain?).

I think it's a permissions issue.

by bill_h

Refer to the article "Netscape v4.72 on Windows 2000", which is located at:

http://duke.usask.ca/~uhl/netscape/

Althought the Netscape version is different from the version you indicated, I believe the procedures suggested in the article will help you to resolve your problem.

Hope this helps...

by bill_h

FWIW, as answers 1 and 3 suggest, it *is* a permissions issue. However, re-installing Netscape as an administrator *will not* solve the problem.

As stated on the web site I cited, Netscape expects to be able to update a certain file and certain registry keys. You need to establish permissions for *users* to update the file and keys, or the error will occur every time.

Of course, you could allow all your users to log on as administrator...then permissions would be the *least* of your problems.

by mphoffar

I think it's a permissions issue also. You can always add yourself to the administrators group on the machine,

If you don't want to do that, you could log on as the administrator and then launch netscape and setup your profile like would would,and then use it under the login you are now.

Good Luck to you

Mark

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