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Netscape mail problem

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by scarlettal 1 view

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Suddenly today I cannot email anything in Netscape Composer. It was working fine for the first part of the morning. Now I can get a new message window to open, but I get one of these two errors when trying to send: "There was a problem preparing themessage for sending. Netscape couldn't create the temporary file." or "Netscape is our of memory. Try quiting some other applications or closing some windows." I get these errors even if nothing else is running. I have shutdown. I have defragged. I have re-installed Netscape. I have un-installed & re-installed Netscape. Also, I cannot get any of my Netscape templates to open at all. Does anyone know why this is happening and/or how to fix it?

7 replies

by scarlettal

I forgot to say I also deleted quite a few messages from my mail folders and compacted the folders. I also emtied my cache.

by ann777

What OS are you using? Win9x? 2000? NT Server? Is IIS installed? Is this computer networked? Or a stand alone?

What is your connection to the Internet? Dial-up? DSL or Cable? Do you have a firewall in place? Or Anti-virus software?It sounds like you've done everything in Netscape that you can.... I suspect that you have a virus or a worm.

check www.symantec.com

by vinnyd

This sounds like your netscape profile has been damaged.

Use the Netscape Profile Manager program to create a new one.

Setup you e-mail account parameters again and then try to send the e-mail.

If you are able to send the mail then you can delete the old profile that is not working.

by scarlettal

Anna777: I am using Windows ME. I'm not sure what IIS is, so I do not know if it is installed. This computer is networked. The connection is over the LAN through a proxy server (Vsocks). No firewall. I am running Norton Anti-virus 2000. I have gotten all the lates virus definitions and scanned everything and there were no viruses found.

vdesimon@ix.netcom.com: I tried a new profile, and still am getting the very same errors.

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