Software

Ask something
Question Locked

Network printer fix?

0 helpful
4 replies

by mr_t_wright

Closed to new repliesThis discussion is closed. It stays readable, but it takes no new replies.
this one user for some reason keeps having printer issues. It stop working so I deleted it and re connected to the printer installed the drivers it shows, however it will not let me "auto configure" also it shows the status as ready, but when I send a test page it just sits, it doesn't send to the printer, I can ping this printer with no problem,

4 replies

by mafergus

try installing the drivers locally and then create the printer port pointing to the IP address of the printer. If that works, then I'd start checking the logs on the print server to see if there is a permissions issue.

by mr_t_wright

yes I have installed them locally and the port is set up to the printer. Also I went in and made sure that the user didnt have any permission issues??

by tintoman

The printer properties of a computer that definitely works with this printer. Make sure you copy the settings exactly to the problem computer.
Failing that I suspect this will be a firewall/internet security issue or file and printer sharing issue

This discussion is closed to new replies.