5 replies
by computerdude
This usually has to do with the mouse device driver. Are they using a PS2 mouse instead of the touchpad? If so see if the mouse device driver is installed and started under devices in the control panel.
Dave
by ed_williams
by rkelly
This is usually to do with installing drivers that were designed to work with Windows 9x. If you have installed one of these (probably for your Video Card) then you will have to trawl through the registry underneath HKEY_LOCAL_MACHINE\Software
Look for the manufacturer of your video card and remove the subtree.
You may also have to go into HKEY_LOCAL_MACHINE\SYSTEM\Current Control Set\Services
You may well see something to do with your video card - delete this subtree as well.
Onceyou've done these you will need to reboot, then install the NT version of the drivers.
Obviously before trying any of this make a backup of the registry and update your Emergency Repair Information.
by ed_williams
by ed_williams
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