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no access to secure sites

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by info 1 view

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After recoving a PC from a big virus infection I can no longer access https websites nor can I access email using outlook express. I have reinstalled windows XP (SP2) - and could not access the activation server on line - the PC is running fine otherwise and browsing the internet.

6 replies

by dustyd

Well, first make sure that your settings are OK.
Internet Options, Advanced Tab...tick 'Use SSL 2.0' and 3.0, some sites I've seen require TLS 1.0.
Since you didn't mention, make sure you are using the high encryption IE...ActiveX not blocked completely...
You didn't mention if you formatted, are you sure the virus is eliminated? Run those tools again.

Get IEFix from here:
http://www.majorgeeks.com/download4467.html

And Winsockfix from here:
http://www.digitalminds.net/index.pl/downloads

by retstg

Just saw this in the WINXPNEWS by Deb Shinder, Editor hope it helps out.

Detecting Digital Signing Issues in Windows XP

There are a number of problems that can occur because the Windows component that processes digital signatures is damaged. Symptoms include an inability to connect to secure Web sites, error messages when you try to use the Windows Update site, problems signing into Windows Messenger or MSN Explorer, an error message when you try to install SP1 or when you try to install programs or drivers that use digital signatures. You can rectify the problem by re-registering several files. To find out how to do this, see KB article 813442 at:
http://www.winxpnews.com/rd/rd.cfm?id=050412CO-KB_813442

by info

Poster rated this answer.
did not resolve the issue but thanks anyhow

by purpletech

Definitely check the IE encryption level. I have had one instance so far where an XP install (wipe drive full install) has been at a low encryption level. Access to SSL logons was not possible until the Cipher Strength was at 128 bit. Go to Internet Explorer Help and About Internet Explorer, there should be a upgrade link if it is at a lower level.

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