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No printers

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In Win XP Home, I have installed a printer which print succesfully but the Printer Window in Configuration Panel is always empty. I have installed an other printer and it remains empty.
Thanks to give me an exlanation.
Yvan

8 replies

by bobho

What type of printer is it? Does it connect to the lpt port or through usb? What is the installation procedure (some printers require you to install the software before connecting the printer to the pc).

If the printer is working fine can you print a test page to it and does it show the correct printer information?

Hmmm, interesting.

RW

by vany

Thanks for your reply. ANY printers that you install (USB or LPT1) wathever the way you install it will NOT appear in the Printers-Fax Window of Control Panel. I have already phoned the Technical Service of Microsoft about that and they suggested me to reinstall WIN XP after 45 Minutes of different tests. The TEST Page is not directly available, as no printer is shown. Thanks for your interest. YVAN

by glyall

your are having problems with the printer spooler.

to open the services
click startup then run enter services.msc
this open the services panel
select Print Spooler
Stop the services then Start the services
click OK to close the Print Spooler and close Services.

Opern your Printers and Faxes
You should see your prinerss.

Good Luck

by vany

Thanks for your reply. I have already stoped and restarted this service without any success. YVAN

by p.j.hutchison

Which printer is installed? Is the driver shown in ADd/Remove Programs? Try uninstalling from there.

You could empty the contents of
C:\Windows\System32\Spool\Drivers and try again
and registry in
HKLM\Software\Microsoft\WindowsNT\CurrentVersion\Print\Printers

by vany

I did so without any result. In fact, any printer installed will NOT show in the printers Window of Control Panel. The Add/Remove Programs doesn't show yhe installed printer.
Thanks. Yvan

by dkzgambo

If am not mistaken, in the control panel, Printers and other hardware, there is an option of View Installed printers and faxes, this should showyou the installed printer

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